Performance Management

Performance management (PM) is the systematic process of using data to make decisions. Data is used to measure, monitor, and communicate progress toward intended outcomes. Quality improvement (QI) tools are used to overcome barriers to progress.

IDPH is transitioning to a new PM system, which is comprised of three key elements.

  1. The Results-Based Accountability™ framework helps teams identify their customers and answer three important questions about their performance: How much did we do? How well did we do it? Is anyone better off?
  2. Collecting, analyzing, and publishing performance data means teams will have the information they need to make good decisions. It also allows interested parties to see and understand a team’s work.
  3. Quarterly PM workshops create the time, space, and process needed for this work. Facilitated intra- and inter-team discussions help teams develop strategies for improvement, identify QI opportunities, and discover areas of collaboration.


Performance Measures

In the space below, teams are organized by the strategic focus area of their work then by their division, bureau, or office. Click on a hyperlinked team name to see visualizations of that team’s performance measures as well as important context to better understand each measure.

New teams, measures, and context are added to this page frequently.


Assure Access to Quality Health Services

Bureau of Family Health (web page)

1st Five

Child Care Nurse Consultant



Bureau of Health Statistics (web page)

Issuance Team


Bureau of Policy and Workforce Services (web page)

Certificate of Need

Volunteer Health Care Provider Program


Bureau of Professional Licensure (web page)

Board Executives and Support Staff


Office of State Medical Examiner (web page)

Office Measures


Improve and Support Public Health Performance

Bureau of Public Health Performance (web page)

Performance Improvement

Public Health Modernization and Accreditation

Strategic Plan, Healthy Iowans, and Community Health Needs Assessment & Health Improvement Planning

Workforce Development


Legislative Communications and Engagement (web page)

Team measures


Prevent Epidemics and the Spread of Disease

Please note: Teams directly involved in the department's COVID-19 pandemic response have not yet joined the new performance management system.


Bureau of HIV, STD, and Hepatitis (web page)

Ryan White Part B

Sexually Transmitted Diseases Program


Prevent Injuries and Violence

Office of Disability, Injury & Violence Prevention (web page)

Office Measures


Promote Healthy Living

Bureau of Chronic Disease Prevention and Management (web page)

Breast and Cervical Cancer

Chronic Disease Self-Management Program

Colorectal Cancer Program

Comprehensive Cancer Control Program

Diabetes Prevention and Control Program

Heart Disease and Stroke Prevention Program



Bureau of Nutrition and Physical Activity (web page)


Women, Infants, and Children: Food Delivery Team

Women, Infants, and Children: Integrity Team


Bureau of Oral and Health Delivery Systems (web page)

Bureau measures


Bureau of Substance Abuse (web page)

Substance Abuse Treatment

Suicide Prevention


Division of Tobacco Use Prevention and Control (web page)

Division measures


Protect Against Environmental Hazards

Bureau of Environmental Health Services (web page)

Childhood Lead Poisoning Prevention Program


For more information:

Robert Stewart, Performance Management Coordinator
Lucas State Office Building
321 E 12th Street
Des Moines, IA 50319-0075
Phone: 515-473-4726